Privacy policy

Last updated:31/08/2026

QIORAH, respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit qiorah.com, make a purchase, contact us, or otherwise use our services.

Information We Collect

We may collect:

• Contact information, including your name, email address, telephone number, billing address, and shipping address.
• Order and transaction information, including products purchased, payment status, refunds, and delivery details.
• Account information, if you create a customer account.
• Device and usage information, including IP address, browser type, device identifiers, pages viewed, and interactions with our website.
• Communications you send to our customer support team.
• Marketing preferences and interactions with our advertisements and emails.

Payment information is processed by our payment providers. We do not directly store complete payment card numbers.

How We Use Your Information

We use personal information to:

• Process and deliver orders.
• Confirm purchases and provide tracking updates.
• Process returns, refunds, and warranty requests.
• Provide customer support.
• Prevent fraud, abuse, and unauthorized transactions.
• Improve our website, products, advertising, and customer experience.
• Send marketing communications when permitted by law.
• Comply with legal, accounting, tax, and regulatory obligations.

How We Share Information

We may share information with service providers that help us operate our business, including Shopify, payment processors, order-fulfillment partners, shipping carriers, analytics providers, advertising platforms, email providers, and customer-support services.

These providers receive only the information reasonably necessary to perform their services. Personal information may be processed in countries other than the country where you live.

Advertising and Analytics

We may use cookies, pixels, and similar technologies to understand website activity, measure advertising performance, and provide relevant advertisements. In some jurisdictions, this activity may be considered “sharing” personal information for targeted advertising.

Where applicable, you may manage your preferences through our cookie banner or the “Your Privacy Choices” link on our website.

We use essential cookies to operate the store and may use optional analytics, personalization, and advertising cookies subject to your choices and applicable law.

Retention

We retain personal information only for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

Your Rights

Depending on where you live, you may have the right to request access to, correction of, deletion of, or a copy of your personal information. You may also have the right to object to or restrict certain processing, withdraw consent, or opt out of targeted advertising or certain data sharing.

To submit a privacy request, contact us at [PRIVACY EMAIL]. We may need to verify your identity before completing the request.

Children’s Privacy

Our services are not intended for children under 16, and we do not knowingly collect personal information directly from children.

Security

We use reasonable administrative, technical, and organizational safeguards. However, no online transmission or storage system can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices, services, or legal obligations. The revised version will be posted on this page with an updated date.

Contact

QIORAH

Email: contact@qiorah.com
Website: https://qiorah.com